Delivery / Return

TNT Points are activities like stationery stores, and airports luggage storages, that also allow for drop off and receipt of packages managed by the international courier TNT. There are over 1100 Points in Italy! They are not directly related to WiTourist, but simply work as delivery and return...
Stores are activities “on the road”, like bike rental, souvenir shops, info points, that also rent WiTourist devices. They are independent from WiTourist and work under their responsibility with their own devices fleet. To rent a device, you have only to go to the Store, without...
Once your order is confirmed, we immediately contact your accommodation or indicated TNT Point, and proceed to organize delivery via TNT courier. If you confirm your order within the required deadline, we deliver your WiFi package by 10.00 am so that you can take advantage of it on the day you...
If you rent a hotspot at a Store, and request the “Return to Hotel” option, you will need to indicate to the Store clerk the name of the hotel, and name the Hotel reservation is booked under. During the rental process, you will receive a TNT envelope and a box for return. It is...
Initially you will receive an envelope. Inside this envelope there is a box (with inside hotspot, charger, cable, and instructions) and a second envelope for return of all items. This second envelope has a transparent plastic pocket with a prefilled waybill. It’s very important that you...
We always make advanced contact with the accommodations personnel or TNT Points indicated, so it’s only important that you indicate the correct information to us.