Agreements - Registration

If your Institute participates in the WiTourist “Agreements” program
you can book your pocket WiFi at the following special rates!

Select your Institute
There will be a WiTourist desk at your Institute in the coming days.

Book online your Pocket WiFi and pick it up during the desk’s opening hours, with no shipping costs!
In your Institute there is not a WiTourist desk scheduled in the coming days.

Book online your Pocket WiFi and receive it at your Institute.
Have you an International student identity card or an Erasmus card?

Book online your Pocket WiFi and receive it at the chosen TNT Point near your position.
For the next study period, we will arrange a free delivery for all students who order online BY FEBRUARY 9.
For orders after this date, a delivery/return fee of €10 will be required.

Book your hotspot now, and pick it up at your Institute, with no shipping costs!
At the end of the rental period you can easily return the hotspot at your institute during the three days prior to the end of your term!
Choose your pocket WiFi
User information
Pick up and return
You will be able to pick up and return your Pocket WiFi at your Institute, for a total fee of €15.

The minimum rental period allowed for "Agreements" is 30 days.
Last day of hotspot usage, date on which the return will take place.
Pick up and return
You will be able to pick up and return your Pocket WiFi at the TNT POINT closer to you, for a total fee of €15.

The minimum rental period is 30 days.
Last day of hotspot usage, date on which the return will take place.
  • Click the link below: You will be redirected to the TNT Italy website.
  • On this page, you will see a map. Above the map, you will find a field saying “Inserisci località/indirizzo” (Enter location / address). Enter the address of your choice (the private apartment where you will be staying, or an airport or train station name) and click “Cerca” (Search) on the right.
  • The map will center in on the chosen address, which is represented by a blue placemark.
  • On the left of the map, click + to zoom in on the map, which will allow you to clearly see the placemarks of the TNT Points located close to the blue placemark (your chosen location).
  • Click the placemark of the TNT Point you prefer!

tnt point markerPlease note that TNT Points indicated by a placemark with a “P” inside!

Below the map, all the information related to the selected TNT Point will appear.

tnt point
  • Copy and paste the 5 lines highligted in the example in Box 2 below.

That's all!
In your booking confirmation we will send you a detailed list of information related to the TNT Point you have chosen, so you can easily locate it!

Indicate the TNT Point where you intend to pick-up your hotspot:
1 - Find your TNT Point
You will be redirected to the TNT Italy website in a separate browser page.
Pick up and return
You may pick up your pocket WiFi at your institute:
The American University of Rome
Via Pietro Roselli, 4
Rome - 00153

Desk opening hours:

  • Wednesday, May 29 - from 12 pm till 2 pm
Richmond University of Rome
Piazza di Sant'Andrea della Valle, 6
Rome - 00186

Desk opening hours:

  • Tuesday, August 29 - from 10 am to 5 pm
Syracuse University
Piazza Savonarola, 15
Florence - 50132

Desk opening hours:

  • Tuesday, August 29 - from 10 am to 5 pm
Temple University - LIBRARY
Lungo Tevere Arnaldo Da Brescia, 15
Rome - 00196

Opening hours:

  • Friday, May 31 - from 10 am
After this time the "desk mode" will be closed and you will be able to book with customized delivery and return dates, for an additional delivery fee of €15.
IES Abroad Rome
Lungotevere Tor di Nona, 7
Rome - 00186

Desk opening hours:

  • Tuesday, August 29 - from 10 am to 5 pm
Lorenzo de Medici
Via XX Settembre, 4
Rome -00187

Desk opening hours:

  • Thursday, February 1 - from 1 pm till 3 pm
Saint John’s University
Via Marcantonio Colonna, 21
Rome - 00192

Desk opening hours:

  • Friday, January 18 - from 12 pm till 3 pm
NOTE! When picking up the device at the desk, you will have to:
  • Provide your Agreement Code
  • Show your School Card

The rental period must correspond to your study period.
You will have to return the pocket WiFi during the 3 days preceding the end of your term.

Choose the end of term date among those indicated by your Institute:
Billing information
Indicate your mobile phone number, just in case it is necessary for us to contact you during your stay in Italy!
Terms and Conditions


1.1 We, Evolia Srl, Italian Company located in and operating from Rome, Via Tuscolana 942, under the WiTourist trademark, provide a service consisting of electronic devices rental.

1.2 The present Agreement governs the relationship between us and you, the service subscriber, in all cases where you book online by using forms and/or e-mail accounts related to the web site, which we own.

1.3 We rent out devices "ready to use", unless otherwise indicated during the reservation, therefore:

- If the device needs an account to operate, including a telephone and/or a data one, then it is equipped with the necessary account and is already configured for immediate use. In this case, it comes with specific simplify instructions and you can only modify the settings indicated, because not all features are available. In this case, it is forbidden to reset the device.

- If the device does not need an account to operate, or at the moment of the reservation it is specified that it is not provided “ready to use”, then it comes with factory settings and the original manufacturer instructions. In this case you can make configuration changes according to the manufacturer instructions, and you can reset the device.

1.4 The device and its possible accessories remain property of WiTourist. You are fully liable from any point of view for their usage from the moment you receive them until they return to our main office. You agree to return them on time, on the date and in the manner agreed.


2.1 Initially, you are required to submit a booking quotation request and provide basic information, including your email and contact number. We will only accept communications concerning your order from these contacts, except if you authorize us to receive communications also from other contacts. In this case, you assume personal responsibility concerning the communications received from the additional contacts provided.
It is your responsibility to be reachable during your rental period at the contact details provided.

2.2 In case of online rental, we provide the following services:
- “Rental” of the device and its accessories, including assistance according to the terms under this Agreement;
- “Order management”, a service consisting on the process needed to register and manage your order and book under your name the device chosen, so that it will be available for the period indicated;
- “Delivery and return”, a service aiming at delivering the device according to your directions at the beginning and at the end of your rental period.

The quotation we provide includes:
- the amount required for the above-mentioned services;
- the amount required as a deposit for the requested devices;
- a booking code;
- a specific deadline within which you have to complete the order to receive the device on time;
- directions to insert the final information required and confirm the order.

You confirm your order by making the payment of the amount indicated in the quotation.

2.3 This agreement is also regulated by any further documentation in written between us, from the moment you receive the quotation.

2.4 The rental ends, and the order is closed, only when the device has been returned to our headquarters. We will give you communication of the return and the outcome of the checks by a specific mail. In all other cases where a device is not returned, the order is closed when all conditions set forth in this Agreement have been met.

2.5 The rental takes place exclusively in the Italian Territory and you agree not to transfer, for any reason, the device outside Italy. In case of non-fulfillment of this term, we will apply the penalty provided in Art. 7.1 A “device transferred abroad”.


3.1 If we are not able to provide the devices within the terms originally stated for reasons not depending on you, we have no obligation other than to attempt to provide you with the device on the first possible date and refund you the rental amount for the period that you have not been able to use the device as result of the delay. If the period between the first possible date of delivery and the end of the rental is less than four (4) days, we can, at our discretion, decide not to deliver the device. In this case, our only obligation is to refund you the amount paid.

3.2 In any case in which the delivery and/or return is at locations subject to opening hours, it is your responsibility to respect those opening times and to go there personally by showing an identity document.

3.3 When you request delivery and/or return to a location where third party participation is required (eg. hotels, apartments, offices, schools), you delegate these entities to manage the package containing the device and assume all responsibility with respect to its custody.

3.4 You agree to return the device according to the established terms. If the device is not returned within 12 hours after the planned date in the manner agreed, we will apply the penalty provided in Art.7.1 A for "device not returned".

3.5 Together with the device, we provide all items necessary for the return. Items consist of a box, an envelope with a label indicating “return bag” and a prefilled waybill. You are required to keep all these items and to use them for the return. In case of loss of one or more items, you are required to notify us immediately: we will recover the device by alternative means and apply the penalty provided in Art.7.1 D for "loss of the packaging".


4.1  You agree to not modify dates and places initially agreed for delivery and return.
In any case of modification you must inform us immediately and wait for our possible acceptance before proceeding in any other manner than that agreed. We will apply the following provisions, depending on the possible modification requested:

-  If you cancel the order before the shipment: we will refund the amount paid, withholding only the “order management” fee;
- If you cancel the order after the shipment, or if you return the device in advance with respect to the date agreed, we will apply the penalty provided in Art. 7. 1 E for “modification of the order” and we will refund the amount paid for the rental, starting from the day after the date in which the device is picked up by the courier for the return;
- If you intend to extend your rental period, we will apply the penalty provided in Art. 7. 1 E for “modification of the order” using the rental fees applied at the date of the extension, as if it were a new order. In this case, you are required to make the payment by the deadline we will indicate, otherwise the extension request is cancelled and you will have to return the device in accordance with the terms originally agreed upon;
- If you modify the delivery and/or return terms, we will apply the penalty provided in Art. 7.1 E for “modification of the order” and we will charge/credit the possible different delivery and/or return cost with respect to the options initially established. If the modification concerns the delivery and it causes delays in the date initially provided, it is not provided any refund for the possible lost rental days.

4.2 We will issue the refund only at the termination of the order, together with the return of the deposit.

4.3 If you rent a device using a promotion providing a minimum rental period, any refund is provided for the days being part of that period.

4.4 If you rent more devices in the same order, you can ask for modifications only for all the devices together.


5.1 We test the operation of all devices and accessories carefully prior to and after each rental. You are required to verify the proper operation upon delivery and report to us immediately any malfunction. After 24 hours of the delivery, any malfunction will be attributed to accidental damage caused during the rental period.

5.2 If you experience a malfunction, you are required to contact us as soon as possible.
We'll provide assistance during the operating hours and through the contacts listed on the website. If we are unable to resolve the issue, we may at our discretion:
- replace the malfunctioning device with another of the same type;
- send a second device that you will have to return with the first one at the end of the rental period.

If the period between the first possible date of replacement and the end of the rental is less than four (4) days, we can, at our discretion, decide not to replace the device. Our only obligation is to refund you the rental amount for the days not used, calculated from the day in which the damage has been reported.

5.3 Once the device is returned, we will proceed with an accurate check. You trust our ability to assess the device, and we will apply the following provisions depending on the assessment results:
- If our assessment determines that the device has been damaged for reasons not attributable to you, we have the sole obligation to refund the “rental” amount for the period you have not been able to use the device as result of the malfunction;
- If our assessment determines a malfunction for reasons attributable to an accidental damage occurred during the rental period, we will apply the penalty provided in Art.7.1 A for "damaged device".
- If we replace a device because you reported a malfunction, but we do not find the malfunction upon our assessment, we will apply the penalty provided in Art.7.1 E for "modification of the order " and we will apply the return and/or delivery expenses incurred for the replacement, according to the prices in force on our website. In this case, no refund is provided for the lost days.

5.4 In case of loss or theft of a device, you are required to inform us immediately: we will apply the penalty provided in Art.7.1 A for “lost device” and you may request a new device, after paying a new deposit and new delivery cost. In the absence of such a request, we have no other obligation than to refund the rental amount for the period you have not been able to use the device, calculated after the first working day following the date you report the issue.

5.5 In case of loss, damage or theft of an accessory, you are required to inform us immediately. We will apply the penalty provided in Articles 7.1 B and/or C and you may request a new accessory after paying a new delivery cost. In the absence of such a request, we have no further obligations.


6.1 If you rent a device “ready to use” and it needs an account in order to work (including accounts for telephone and/or data connection) you acknowledge and agree that:
- we subscribed the account under our name with a third party company (“Operator”) and it remains our property;
- we make the account available for you with the sole purpose of making the device usable;
- there isn’t any sale or rental of the account.
If for any matter you don’t want to use the account provided, or you are not happy with it, you may contact us and we will give you instructions on how to replace it with another one that will be your own account. In all cases of non usage of the account, including its possible malfunctioning, no refund is allowed as the rental amount is due for the device and not for the possible associated account.

6.2 You are responsible for the usage of the account and agree to exclude us from any abuse or wrongdoing undertaken up to the device return to our headquarters. You are required to inform us immediately of any possible loss or theft of a device using an account: according with the operating hours of our Customer Service, we will ask the Operator for the deactivation of the account within 4 hours from your report and you will be no more liable once the account will be effectively deactivated.

6.3 Every device associated with a specific account is identified by a specific code printed on it. We take note of the code of the device/account you use, and during the rental period, you can contact us to verify its correspondence with the information printed on your device. In the absence of such a request, you accept the association provided by us.
You acknowledge and agree that, according to the Italian applicable law, in case of usage of an account allowing data and/or telephonic connection, we have to keep your data, associated to the account data used, for a period of 10 years, in order to provide any possible detail to the Competent Judicial Authority in case of investigation on illegal activities conducted by a specific account.

6.4 If the device uses a telephonic account for mobile telephone/data connection, you acknowledge and agree, releasing us from any liability and obligation, that the connection given by the Operator is not homogeneous, is not extended to all areas in Italy, can be less performant in some areas, and that for technical reasons the Operator can temporarily stop or limit the connection in specific areas, without notice.

6.5 You acknowledge and agree, releasing us from any liability and obligation, that even for devices with an "unlimited" data connection, we may apply "fair policy" rules and temporarily suspend the connection (up to 24 hours) in case of data consumption significantly higher (over 300%) then the average consumption per device nationwide, currently equal to 2.3 Gb/day.

6.6 You agree not to try to tamper with the device configuration. If you rent a device using an account, you agree not to transfer in any manner the account on another device.

6.7 The devices using an account allowing a data and/or telephone connection are provided with SIM cards closed off by a security seal. In addition, an automatic system reports any possible attempt of different usage of the SIM in another device and it automatically blocks  the SIM card. You agree not to remove the security seal if not expressly authorized. In case of non fulfillment of this term, we will apply the penalty provided in Art.7.1 A for “security seal tampering”.


7.1 In case of non-compliance with the conditions set forth in this Agreement, you are required to pay an amount as a penalty, according to the following scheme:

A - Device not returned and/or transferred abroad and/or damaged and/or security seal tampering: standard deposit related to the specific type of device. If the deposit has been discounted from the standard amount, the penalty amount due is anyway the standard amount;
B - Charger, given as device accessory, not returned / transferred abroad / damaged: € 12;
C - Cable, given as device accessory, not returned / transferred abroad / damaged: € 8;
D - Loss of the packaging: € 8;
E - Modification of the order: € 5.

7.2 The amounts paid as a deposit may be used toward the application of any penalty related to the same order.

7.3 You are responsible for the devices and accessories until their return to our headquarters. Once returned and upon successful assessment of their condition, we will refund the deposit within four (4) working days, except if otherwise indicated during the quotation process.

8 - SALE

8.1 We sometimes sell devices at special prices as a promotion exclusively for customers renting in the same context our devices. If you buy one of those devices and decide to return it due to a “change of mind”, or due to a malfunction, according to guarantee terms, you are always directly responsible for any delivery to/from our headquarters and you are required to cover any related cost.

8.2 If the device is returned due to a “change of mind”, you have to return it within 14 days from the date of delivery, in the original package. At the arrival, we will check the functionality of the device and its accessories, the package integrity and any possible aesthetic damages. Passed this check, we will fully refund you the cost of purchase. If not, you will have to pay the delivery costs to ship the device back to you.

8.3 If the device is returned due to a malfunction, we will send you a device of the same type, or, if we do not have a device of the same type, we will refund the cost of the device. If we do not verify any malfunction, or we verify a malfunction depending on accidental damages (eg. a bump, water infiltration, etc.), you will have to pay the delivery costs to ship the device back to you.


9.1 Any disputes will be settled by the Court of Rome.

9.2 You declare that you have read and approved the present Agreement and to approve the points 1, 2, 3, 4, 5, 6, 7 and 8, under 1341 and 1342 C.C.


About this Policy

According to European GDPR law for privacy regulamentation, we hereby explain how we collect and handle your information collected across this website and related email account.
For example, this includes information that may of itself identify you such as your name, contact details, delivery information, internet protocol ("IP") address, cookie strings, as well as information that may not on its own identify you, but which we store alongside such identifiers, such as how you are using our services or the country you are in when you do so.

We can only speak for ourselves so this policy doesn't cover the collection or use of your information by any of the external Partners (Stores and Tourism Companies) we feature. That means when you make a booking directly with a Partner, your information will be processed by them in accordance with their own privacy policy and terms and conditions.

Why and how do we use your personal data?

We only use your information where you've given us your consent, where its necessary to deliver and where you will return the device you require, where it’s necessary to exercise or comply with legal rights or obligations, or for normal business purposes of the kind set out in this policy:

When we need to do so to deliver our services or facilitate the performance of a contract you've entered – or are entering – into, such as making a booking with us.

To improve or optimise our services and to otherwise protect or further our legitimate interests. This includes fraud prevention and security and product enhancement.

Where it’s necessary to exercise or comply with our own legal rights or obligations.

What personal data do we collect?

We don't collect more information than we need.
When you use our services, we have to collect, keep and share some personal data and ask that you agree to that in line with this policy.
We collect information in three ways:

1 - You give it to us voluntarily
Information you choose to give us might include personal data needed for you to book our services for yourself and others. This ranges from the dates and destination you choose in a search, to the basic stuff for collecting and returning the device you rent to third parties, such as names and contact details.

2 - We generate or collect it automatically
We generate or collect some information from your computer or device automatically as you use our services. This includes stuff like your IP address, information about the device and browser you are using to access our services, the website URL you visited us from. It also includes details of the bookings you have made. We may also know your location from your mobile or your IP address.

3 - We receive it from third parties
Sometimes we're given information about you from third parties, depending on how you choose to interact with us. For example, when you come to our website via a promotional partner, or when you rent a witourist device from a Partner and you require to return it to an hotel using our logistic. And, if you've redirected to a Partner Supplier's website or app to complete your booking, we might collect information from them.

Our services are not intended for children under 18 years of age, and no one under the age of 18 should provide any information to, on or via our services. We don't knowingly collect personal data from children under 18, and will delete any that we learn we have collected or received that was not provided by, or with express consent on behalf of, the child’s parent or legal guardian.

Depending on how you interact with our services, we may collect or process the following categories of personal data via the three different ways explained above.

Contact Information:
such as your name, address, email address, telephone number and other similar information.

Identification information:
such as a copy of your passport or other identity confirming documentation which may contain information like your name, address, gender, nationality and date of birth.

Payments information:
such as your credit or debit card number, expiry date and verification code when you book travel via our services.

Travel and Booking information:
such as your booking reference, booking history, identification or passport information and travel itinerary.

Demographic Information:
your age, gender, location and preferred language when you use our services.

Device and Location Information:
generic details from your device such as your IP address, type, make, model and operating system of your device;

Usage and Profiling Information:
your search history and travel preferences;
how you've interacted with our services, including time you spend on our site and/or app and the pages, features or functionality you have accessed;
links you have clicked on to be redirected to or from our services, including the identity of the Partner you are redirecting to and the type of travel service you have selected; and
where you've redirected to a Partner website or app for the purposes of completing a booking, we may collect information from that Partner about whether and what you went on to book with them.

Communications Information:
includes communications we receive from you such as feedback, help requests and queries via email and other electronic communication methods such as online chat, instant messaging or social media; and metadata associated with those communications, such as time and date.

User Generated or Provided Content:
content you upload to our services including comments, photos, videos, recommendations, preferences and reviews and metadata such as the time and date associated with that content; and any information you submit to us during the course of any correspondence you may have with us, such as signatures, photographs, opinions.

Social Media Information
email address is automatically collected by us from the third party social media platform you log in to from; and information from your publicly accessible LinkedIn (or other social network) profile such as name, email address, where you have given this to a third party and they have made it available to us in accordance with their own terms and privacy policies.

How long do we store your personal data?

We only keep your data for as long as we need it, or are required to for legal reasons. We’ll then either delete it or anonymise it so it doesn’t identify you. We treat data differently depending on what it’s used for, but you can ask us to delete your personal data at any time.

We keep your personal data only for as long as we need to. This depends on why it was collected, or if we have a continuing legal basis to do so (such as to fulfil a contract between us, perform a service you requested or for our legitimate interests). Rest assured, if we no longer have a reason or legal requirement to process your personal data, we will delete it or store it in a way so that it no longer identifies you.

We have different retention policies for different types of personal data, taking into account:
  • The purpose for collecting the personal data;
  • How long it will take to fulfil that purpose;
  • Any specific reason or overriding legal obligation to retain the personal data for a specific amount of time.

We will keep personal data such as your email address, name and other details so you can log in and access our services for as long as you have an account. We may keep other information indefinitely - such as site activity linked to an IP address - which we use to help us understand our customers, improve our products and services and protect our business interests.

No matter how long the retention period, you can ask us to delete your personal data in certain circumstances. If you rent a device using a SIM or account allowing access to the Internet, under current Italian law we are required to keep your identification data, associated to the specific device and the account used during the rental, for a period of 10 years and to provide any necessary details if requested by any Judicial Authority.

When is your information shared with or collected by third parties?

We share your information only where you ask us to, where it’s a necessary part of doing business with you and providing you with the services, or where we need to for legal reasons. If you rent a device directly from a WiTourist Partner (Store or Tourism Company) they will collect your data in line with their own policies. Finally, companies that help us deliver our services will also collect and use your data on our behalf.

Sharing personal data with third parties who process it only under our instruction
We share information relating to our users with selected third parties who provide us with a variety of different services that support the delivery of our services (let's call them "Third Party Processors"). These Third Party Processors range from providers of technical infrastructure to customer service and authentication tools. We require any Third Party Processor which handles information on our behalf to do so pursuant to contractual terms which require that the information is kept secure, is processed in accordance with applicable data protection laws, and used only as we have instructed and not for that Third Party Processor’s own purposes (unless you have explicitly consented to them doing so).

Third Party Processors may be located in, or process your information, outside of the country in which you are based. Where our use of a Third Party Processor involves the transfer of personal data from within Europe to a location outside of the European Economic Area, we will put in place appropriate measures to ensure that the personal data is adequately protected in that location, most often by applying European Commission-approved standard contractual clauses alongside robust security checks.

The types of Third Party Processors we may share elements of your personal data with include:
  • payment processors engaged by us to securely store or handle payments information, such as credit or debit card details, required for facilitating bookings with Travel Suppliers - for example, when you provide us with your credit or debit card details we store these in a PCI-compliant data vault provided by an industry-leading third party payment processor;
  • providers of email management and distribution tools - for example, if you sign up to receive our newsletters or other marketing messages we will manage the delivery of these to you using a third party email distribution tool;
  • providers of security and fraud prevention services - for example, we use these providers to identify automated software agents that might disrupt our services or to prevent misuse of our APIs;
  • providers of data aggregation and analytics software services that enable us to effectively monitor and optimise the delivery of our services;
  • providers of tracking tools that we use to monitor instances where you click on a link to a Partner’s website and redirect from site to that Partner Supplier's;
  • providers of software platforms that assist us in communicating or providing customer support services to you - for example, we manage and respond to any messages you send to us via our help centre using a third party communications management tool;
  • providers of online cloud storage services and other essential IT support services; and other companies, for the purpose of supporting the delivery of our services to you.

Sharing your information with third parties, or allowing them to collect it, for processing outside of our control
If you are renting a device with a Partner directly, any personal data you submit to them is exclusively on their behalf and you have to review their privacy policy and terms and conditions first. Before completing any purchase, we recommend that you carefully review these documents in order to understand how that Partner will use your information. The Partner may also share personal data with us only if you require to return your device to an hotel and require the “return to hotel” option.

Disclosing information for legal and other reasons
We may disclose your information where necessary to enforce our Terms of Service or other agreements, or to a prospective or ultimate buyer if Evolia Srl itself (or part of our business) is sold. We may also disclose your information if necessary to prevent, detect or prosecute illegal or suspected illegal activities, including fraud, or to prevent other damage or where necessary in response to legally binding requests, legal action against us, or to enforce our rights and claims.

How do we keep your personal data secure?

Keeping your personal data secure is our highest priority. We limit access to only those Evolia Srl employees who have to come into contact with your information to do their jobs and deliver our services.

Unfortunately, no website or app can guarantee complete security but we have created an organisation-wide security programme designed to keep your personal data as safe as possible. It uses a range of technical, organisational and administrative security measures and best-practice techniques, depending on the type of data being processed. For example, the computer systems we use to store your data have access limitations and in-cloud based servers that use industry-standard disc encryption. We use TLS and HTTPS encryption to protect your personal data when we transfer it across the internet.

We develop our services with the goal of using the minimum amount of personal data possible, including through use of data minimisation techniques like anonymisation and pseudonymisation. Also, whenever we develop or update our services in ways that involve the collection or use of new forms of personal data, we conduct a privacy impact assessment to understand, and reduce, the likelihood of any unintended impact on you.

Where do we store your information?

Your data is securely stored in data centres around the world. Your data will only be processed by suppliers who provide appropriate contractual safeguards for the information they process. Sometimes your data may be stored in countries with different levels of security to your own but we always make sure their standards meet ours.

We store the information we collect from you on secure servers in various locations, depending on where you are in the world when you access our site. Currently, we use servers that are located in USA (website form content) and Ireland (Google cloud content). These servers are provided and/or supported by third parties acting under our instruction.

Sometimes the countries that your data is transferred to, or stored in, may have different, or less stringent, data protection and security standards than your own. However, subject to the local laws in these countries, we’ll provide the safeguards needed to protect your data regardless of location. We do this through a combination of appropriate technical, organisational and administrative security measures, and by putting in place the necessary legal contracts to backup these requirements. For example, we will only store European users’ personal data outside the European Economic Area where a European Commission-approved method of validating the transfer has been put in place.

How is your information used for advertising?

You’ll not see adverts when you use our services but you might see adverts about witourist when you’re on other platforms. These adverts might come from us or from third parties and may be personalised to make them more relevant to you. The information used to personalise adverts you see may include your details of what you’ve searched for on witourist or general location information at a city, but will never include your name, contact details or other information that would enable you to be identified in the offline world. If you want to manage how your information is used for advertising purposes, you can find out more below and in our Cookie Policy.

Do we use cookies or similar technologies?

We use a combination of cookies and other technologies such as pixels/web beacons and tracking codes (explained below) to collect information for use in line with the purposes set out in this policy.

What is a cookie?
A cookie is a small data file that is stored on your computer or device. Cookies record things like your preferences and settings, helping to give us the information we need to provide you with the most consistent and relevant experience. We also use cookies to record information about experiments or new improvements we might test to track how you use our services and find out whether they were effective.

Cookies on our website may be set by us, third parties we’re working with, or independent third parties (such as advertisers).

What are web beacons and pixels?
Web beacons or pixels are small, transparent image files inside a web page or email. We use them to understand how you interact with our services, or if you've redirected to another website. We also use pixels to gather information such as whether you’ve opened an email, so that we can improve our communications to you.

What are tracking codes?
Tracking codes are snippets of code placed in the page to measure things like visits and interactions. We use tracking codes to find out more about how you interact with our services, the adverts you see and more generally, how you use us.

Please see our Cookie Policy for more information and details of the types of cookies and similar technologies we use.

What are your choices and rights?

You don’t require you create an account, but your data information are stored in our website server and email account since you require a quotation or write an email to us. You can  require us to delete your personal information only if you have not rented from us a Pocket wifi device allowing access to the Internet. In this case, according to Italian anti terrorism law, we are required to keep your identification data for a period of 10 years and to provide any necessary details if requested by any Judicial Authority.

If you don’t rent (and use) a pocket wifi device, you have the right to ask us for a copy of your personal data to correct, delete or restrict processing of your personal data; and to obtain the personal data you have provided to us in a structured, machine readable format. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement). Where we have asked for your consent, you may withdraw consent at any time. If you ask to withdraw your consent to Evolia Srl processing your data, this will not affect any processing which has already taken place at that time.

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, you have the right to complain to a data protection authority.

Who are we and how can you contact us?

WiTourist service is provided by Evolia Srl, a company registered in Italy.
Our VAT code is: 12186391004

Our registered office address is: Via Tuscolana 942, Roma - 00174 Italy.
You will be redirected to PayPal secure website to pay with a single operation the TOTAL RENTAL AMOUNT and the DEPOSIT indicated in the quotation.

Please be aware that:
  • It is not mandatory to have a PayPal account: you can pay by using your credit card through the protection of the PayPal website.
  • The DEPOSIT will be automatically refunded within 4 working days from the hotspot return to our central office.