WiTourist works throughout Italy using the infrastructure of Wind Tre, the largest Italian mobile telephone operator, to guarantee superior coverage.
As of April 2019, population coverage percentages are: 3G 99,0% and 4G+ 98,1%.
For further information about coverage in a specific location, please email us at info@witourist.com or go to https://www.windtrebusiness.it/copertura/nazionale.
As of April 2019, population coverage percentages are: 3G 99,0% and 4G+ 98,1%.
For further information about coverage in a specific location, please email us at info@witourist.com or go to https://www.windtrebusiness.it/copertura/nazionale.
Related FAQ
How is WiTourist’s data plan one of the best in Italy?
Standard data plans have a fixed monthly price, which means the telephone operator has greater interest in limiting “exaggerated” network usage of specific users. This reduces the connection speed if the consumption surpasses a specific daily or monthly limit, or in case of a specific...
What does it mean to have “priority tower access”?
Any antenna in the telephone operator network serves a portion of the territory (cell). The antenna’s traffic capacity (bandwidth) is shared between all of the devices connected to that specific cell. For this reason, the higher number of devices connected, the lower the bandwidth of each...
Is there coverage on a cruise ship?
Unless you’re close to land (at least some kilometers) the device will not work. Pocket WiFi devices need to pick up a land-based signal to connect to the internet. Please note that if your cruise advertises WiFi connectivity on board, it’s satellite-based.
If my cell phone can receive a signal, will the pocket WiFi as well?
Not necessarily. Your cell phone may work by a different carrier than the pocket WiFi, so they don't connect to the same antenna.
On the other hand, cell phones connect to mobile voice networks that have better coverage than data networks, especially in rural areas. For this reason, in some...
What can I do with 10 or 6 GB per day?
If you plan to rent a "4G Smart" or a "4G Basic" pocket WiFi, you can rest assured that all your family will be allowed to browse the Internet or send/receive emails with no problems. Read email, browse the Internet, listen to online music require a ridiculous data usage,...
How does the daily limit work?
For the 4G SMART and the 4G BASIC devices a daily limit is applied, it is indicated at the moment of the order. If you reach the limit, the connection will be disabled until midnight. In this case, after midnight simply restart your pocket device to use it again.
If you plan to make intensive...
What if I have a problem with coverage, or there is no coverage where I am traveling?
Our mission is to ensure that your experience with our service is uncompromising. However, sometimes the service might not function at 100%, due to lack of coverage, network congestion, and so on... These things are generally completely outside of our control, and happen without warning. However,...
What is the average speed of a WiTourist pocket WiFi?
Telephone operators indicate the max speed available on their infrastructures, but it is not the real average speed. For reasons related to normal network congestion, the real average speed in Italy is about 5-6 Mbps for 3G standard, and about 15-20 Mbps for 4G standard. These are average values...
Can I make phone calls or send SMS with the pocket WiFi?
The pocket WiFi does not enable regular voice calls and SMS via cellular networks, however it does allow VoIP calls and messaging via WhatsApp, Skype, Viber, etc.