Telephone operators indicate the max speed available on their infrastructures, but it is not the real average speed. For reasons related to normal network congestion, the real average speed in Italy is about 5-6 Mbps for 3G standard, and about 15-20 Mbps for 4G standard. These are average values for Italy, therefore the average speed in a specific location can be different from one to another. Speeds are practically the same with the main operators in Italy: one operator can offer better performance in a district, but then worse in another one.
Related FAQ
How is WiTourist’s data plan one of the best in Italy?
Standard data plans have a fixed monthly price, which means the telephone operator has greater interest in limiting “exaggerated” network usage of specific users. This reduces the connection speed if the consumption surpasses a specific daily or monthly limit, or in case of a specific...
What is the WiTourist coverage area?
WiTourist devices use the 4G and 5G infrastructure of Wind Tre, one of the main Italian operators, to guarantee the best coverage in Italy.
In December 2024, the coverage of the population was 99.7% for 4G and 97% for 5G.
For further information about the coverage in a specific place in Italy,...
What does it mean “priority access”?
Each “real” telephone Provider has an infrastructure made up of thousands of antennas scattered throughout the territory. Each antenna allows the connection of all the devices located in the surrounding area (cell) and “divides” its traffic capacity (bandwidth) among all the...
Is there coverage on a cruise ship?
Unless you’re close to land (at least some kilometres) the device will not work. Pocket WiFi devices need to pick up a land-based signal to connect to the internet. Please note that if your cruise advertises WiFi connectivity on board, it’s satellite-based.
If my cell phone can receive a signal, will the pocket WiFi as well?
Not necessarily. Your cell phone may work by a different carrier than the pocket WiFi, so they don't connect to the same antenna.
On the other hand, cell phones connect to mobile voice networks that have better coverage than data networks, especially in rural areas. For this reason, in some...
What is the coverage in Europe?
The coverage in Europe is provided thanks to the 5G and 4G networks of the following operators:
AUSTRIA- 5G Hutchison Drei Austria - A1 Telekom Austria - 4G T-Mobile Austria
BELGIUM - 5G Telenet - Orange Belgium - 4G Belgacom
BULGARIA - 5G Mobiltel - Vivacom Bulgaria - 4G Telenor...
What can I do with 50 GB per month?
If you plan to rent a device with the Europe Pack allowing 50 GB per month in Europe, you can rest assured that all your family will be able to connect without problems. Reading an email, browsing the Internet, and listening to online music require ridiculous data usage compared to the 50 GB per...
What is the “Europe Pack”?
The “Europe Pack” is an option you can add to a PRO 4G device when you order it. It adds 40GB per month in Europe, over the unlimited data already available in Italy.
The delivery is possible ONLY IN ITALY, while the RETURN is possible as follows:
From ITALY: when you book online,...
What can I do with 3 GB per day?
If you plan to rent a SMART 3 pocket WiFi, you can rest assured that all your family will be allowed to browse the Internet or send/receive emails with no problems. Reading an email, browsing the Internet, and listening to online music require ridiculous data usage, compared to 3 GB per day allowed...
What can I do with 6 GB per day?
If you plan to rent a SMART 6 pocket WiFi, you can rest assured that all your family will be allowed to browse the Internet or send/receive emails with no problems. Reading an email, browsing the Internet, and listening to online music require ridiculous data usage, compared to 6 GB per day allowed...
How does the daily limit work?
For the SMART devices a daily limit is applied, it is indicated at the moment of the order. If you reach the limit, the connection will be disabled until midnight. In this case, after midnight simply restart your pocket device to use it again.
If you plan to make intensive use of data (e.g....
What if I have a problem with coverage, or there is no coverage where I am traveling?
Our mission is to ensure that your experience with our service is uncompromising. However, sometimes the service might not function at 100%, due to lack of coverage, network congestion, and so on... These things are generally completely outside of our control, and happen without warning. However,...
Can I make phone calls or send SMS with the pocket WiFi?
The pocket WiFi does not enable regular voice calls and SMS via cellular networks, however it does allow VoIP calls and messaging via WhatsApp, Skype, Viber, etc.