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Delivery / Return

If you rent a hotspot at a store, and request the “Return to Hotel” option, you will need to indicate to the store clerk the name of the hotel, and name the hotel reservation is booked under. During the rental process, you will receive a TNT envelope and a box for return. It is...
When you receive your device, you will also receive an envelope. Inside this envelope there is a box (inside there is the hotspot, charger, cable, and instructions) and a second envelope for the return of all the items. The second envelope has a transparent plastic pocket with a prefilled waybill...
We always contact your accommodation personnel or TNT Points indicated in advance, so it’s only important that you provide us with the correct information.
TNT Points are businesses like stationery stores and airports luggage storages, that also allow you to drop off and pick up packages managed by the international courier TNT. There are over 1100 points in Italy! They are not directly related to WiTourist, but simply work as a delivery and return...
Stores are companies “on the road”- like bike rental, souvenir shops, and info points, that also rent WiTourist devices. They are independent from WiTourist and work under their responsibility with their own device conditions. To rent a device, you only have to go to the store,...
Once your order is confirmed, we immediately contact your accommodation or indicated TNT Point, and proceed to organize the delivery via TNT courier. If you confirm your order within the required deadline, we deliver your WiFi package by 9 AM so that you can take advantage of it on the same...