How to return my device when booking online?

When you receive your device, you will also receive an envelope. Inside this envelope there is a box (inside there is the hotspot, charger, cable, and instructions) and a second envelope for the return of all the items.
The second envelope has a transparent plastic pocket with a prefilled waybill.
It’s very important that you keep this second envelope and don’t remove the waybill, as it is prepaid and reports all the information necessary for the return shipment by FedEx!

On the last day of rental, you will need to insert the box (along with the hotspot and accessories inside) into the return envelope, seal it, and give to the receptionist or the FedEx Point personnel. That’s all!

If you return the package to your hotel reception desk, or to a contact person if you've chosen an apartment. We will contact them in order to arrange the courier pick up as soon as possible. 
If you return it to a FedEx Point, please make sure to observe the opening hours indicated, and arrive at least half an hour prior to closing.