We always contact your accommodation personnel or FedEx Points indicated in advance, so it’s only important that you provide us with the correct information.
Related FAQ
How do I receive my hotspot when booking online?
Once your order is confirmed, we immediately contact your accommodation or indicated FedEx Point, and proceed to organize the delivery via FedEx courier. If you confirm your order within the required deadline, we deliver your WiFi package by 9 AM so that you can take advantage of it on the...
How to return my device when booking online?
When you receive your device, you will also receive an envelope. Inside this envelope there is a box (inside there is the hotspot, charger, cable, and instructions) and a second envelope for the return of all the items.
The second envelope has a transparent plastic pocket with a prefilled waybill....
What is a TNT/FedEx Point and how does it work?
TNT/FedEx Points are businesses like stationery stores and airports luggage storages, that also allow you to drop off and pick up packages managed by the international courier FedEx. There are over 1200 points in Italy!
They are not directly related to WiTourist, but simply work as a delivery and...