We just got back from a trip to Italy from 8th of April to 25th and we rented a Wi tourist hotspot device. We are very much impressed with their service. Internet speed is good for daily use, we connected 3 devices while going around the city and surprisingly the battery of our device lasted long guaranteed minimum of 8 hours and sometimes longer. On days we needed it longer we used our battery packs to recharge it so I advice that if you dont have one to avail a rental that comes with the battery pack. We didnt since we already have one. I have to say for the duration of our trip I onnly did it about 2-3x which proves their device is in top condition. This is very important because not all give the same quality devices for services like this.
Pick up and drop off is so convenient, we opted the airport one. Place is easy to find, registration was so quick it took less than 5 minutes just have your passport ready, and drop off is the same place. Price is very reasonable compared to other companies that give the same. I hope they keep up this excellent service. Overall we are very satisfied and we will surely rent always with them for future trips. Thank you Wi Tourist.
Carmela Osorio (United Arab Emirates)
1 year 3 weeks ago
Fantastic Service, Quick and Professional, easy collection and drop off, did the job great after my service providers roaming didn't work whilst in Italy, This was a life savior. Always had internet wherever I went and at a very reasonable price. Thank you WiTourist !!!
Samantha Chef Hartmann (New Zealand)
1 year 4 months ago
I've just returned from a 2 week trip to Sardinia where I had to work for a few days during my holiday. I can absolutely recommend this device. I arranged to collect the device from a local TNT point and it was waiting for me when I arrived. There was no issue with dropping it off at the end of the rental period either. As I was working, I was using video conference call facilities and was informed by my colleagues that the connection was excellent (in fact, better than our offices!). I managed to email all day, work on my laptop downloading and uploading presentation decks, large spreadsheets etc - no issues at all with performance. Battery lasted about 7-8 hours which was absolutely fine for me. We actually had 3 devices running off it - my laptop and two ipads with no problems whatsoever. I would definitely use again and thoroughly recommend.
Diane Paternoster (United Kingdom)
1 year 7 months ago
This was a fantastic little device. We had wifi access the whole time we were away. For a family with two teenagers and two working parents that can’t really even switch off this was perfect.
Emma Lucci (United Arab Emirates)
1 year 9 months ago
Very convenient and customer oriented service. Pocket wi-fi worked very well and it was very convenient to order delivery straight to the Hotel. Thank you guys for making my trip so much easier.
Dinara Tazetdinova (Kazakhstan)
2 years 2 months ago
We used WiTourist on our trip to Italy this summer. Their customer service is by far better than most companies with whom I have dealt. Our trip started off with crazy flight delays and changes. We had to change our arrival time several times with WiTourist so they could meet us at the airport. They worked with us and never got frustrated. We had no issues with our hotspot for the ten days we had it. Thanks again for helping us stay connected with home while on our trip.
Natalie Noles Doyle (USA)
3 years 10 months ago
Excellent service. I arrive and already have the device waiting for me at the hotel desk. The internet was fast and I didn´t have any problem with it during my trip.
Patricia Bonilla (Panama)
3 years 6 months ago
Utilizamos en servicio durante 16 días en un viaje por el sur de Italia. Resultó excelente, cuando llegamos a nuestro primer destino estaba el equipo esperando por nosotros en el B&B donde indicamos, lo habían entregado en tiempo y forma.
Hemos conectado dos dispositivos, a veces tres, y todos tuvimos conexión. La cobertura 4G fue impecable, salvo algún que otro lado que se cortaba por momentos, pero lo mismo sucedería con un celular.
Y lo devolvimos en el Aeropuerto de Fiumicino, frente al desk de la aerolínea nos esperó una persona para recibirlo, todo tal como fue pactado.
No duden en tomar este servicio, nosotros quedamos muy satisfechos.
Miguel Schachmann (Argentina)
3 years 8 months ago
We picked up from airport/ easy and had for 4 weeks. Best buy, best service, GPS with our iPhones so didnt need to pay for satnav in hire car. Never failed, fast service, watched Netflix when hotel's wifi pathetic. Best decision and brst product out there. Rang to hand back - no probs. Deposit returned in 48 hours. Use them- best ever.
Penny Delilah Kelly (Australia)
3 years 3 months ago
OTTIMO SERVIZIO - GRAZIE
E' la terza volta che mi avvalgo di questo servizio, che trovo molto pratico e interessante. Apprezzo molto anche il servizio di 'Pick Up and Return' che funziona alla perfezione. Lo scorso anno, ad esempio, mi è stato consegnato l'hotspot all'arrivo in un B&B in Toscana e l'ho riconsegnato dopo due settimane alla reception di un campeggio nel Veneto.
Ninfa Buletti (Switzerland)
4 years 1 month ago